CRM software is a system that develops the internal communication structure of your business, organizes various messages, takes notes and uses a standard metric to create a proper cycle of operations. At the same time, CRM stores various details of each and every customer so that you can easily create or modify strategies to improve your business. Here I’ll discuss about top CRM software solutions of 2019.
Freshsales is an advanced tool with various features. It helps in AI based lead scoring, API and mobile app support, email communications, organizing various sales activities etc. You can expect a 360 degree CRM solution with a clear picture of customer details and auto profile updates. For example, this system can easily give you updates about the latest activities of your customers and clients.
Salesmate is one of the best CRM solutions for small and medium-sized businesses. Its features include activity tracking, email tracking, built-in-calling, deal management, sales automation, data entry management, sales report, sales forecasting, goal tracking, advanced mobile app activities, system integrations and high-quality security. In one sentence, this CRM solution takes an important role to increase your sales by providing you with various details of your business activities. For example, if you use this system to track the needs of your customers, then you can take the necessary steps to fulfil their needs and can boost your sales in the process.
ZOHO CRM TOOLS
There are various versions of ZOHO CRM software in the market. The top version offers multitasking, sales tracking and necessary customizations. Zoho application gives you a total view of your complete sales cycle, marketing cycle and delivery line. For example, this application can show you the details of your inventory and stocked products and the rate of the daily sales.
APPTIVO ONLINE CRM
Apptivo online CRM was awarded in 2017 for becoming the best budget-friendly CRM solution. This CRM system stores various contacts, reminder notes, files, communication histories etc. It also helps to develop quotes, invoice, project structure etc. For example, you can use the saved details to create an invoice or a project structure using this CRM system.
Salesforce provides API, high-quality customization and advanced mobile app support. Using this tool you can provide effective customer support, sales tracking, marketing tracking and analytical features to your system. If you come to know customer feedbacks instantly, then you can quickly create a strategy to satisfy any customer.
MICROSOFT DYNAMICS CRM
Apart from providing the features like sales and marketing tracking, customer support, mobile support etc., Microsoft Dynamics CRM provides the options of one-time or SaaS-based payment methods. When you will market your products, then you can easily declare that you have an extra payment option, and that will drive more customers.
Capsule CRM is one of the best customer relationship management systems and it helps to create a perfect client network. It stores all the details of the contacts and creates effective contact management system. You can easily find out the necessary details of a customer by a single click.
Pipedrive has a web-based installation with API, customization and app support. Other features include sales tracking, automation, report generation and analytics.
HubSpot has a web-based installation and it provides various mobile app supports. Its other features include sales and delivery tracking and lead management.
Insightly gives you various facilities like contact management, communication management, email tracking, sales tracking etc. Your tracking activities will help to generate more leads effectively.